Made from high-quality A-Grade ceramic, this black mug has a silicone band, which accentuates branding which matches the band colour.
- 10 ( h ) cm
- ceramic & silicone
- 320ml
- dishwasher safe
- microwave safe
- use with care when consuming hot beverages
- do not use ceramic that is chipped or cracked
- packaged in a natural kraft Kooshty gift box
Whilst this product is dishwasher safe, branding methods, other than laser engraving and sublimation, will not withstand dishwasher cleaning.
Branding Options
- Pad Printing
- Screen Print
- Screen Wrap
Kooshty Mixalot Black Mug - 320ml
Spheres Brand Consulting Emporium
We take great care in sourcing, packaging, and delivering our products. Because many of our items are curated, customised, or handled with intention, we operate an exchange-only policy.
No Returns
We do not offer refunds or returns on any products sold through Spheres Brand Consulting Emporium.
Exchanges for Faulty Items
Exchanges are accepted within 7 days of delivery only if the item is faulty or damaged upon receipt.
To qualify for an exchange:
- The item must be unused and in its original packaging
- Proof of purchase is required
- The fault must not be due to misuse, normal wear and tear or accidental damage
Once approved, the item will be exchanged for the same product or, if unavailable, an item of equal value.
Items Not Eligible for Exchange
The following items are non-exchangeable:
- Customised or personalised products
- Gift packs, hampers or bundled items
- Sale or clearance items
- Digital products or downloadable content
Reporting a Fault
Please report faulty items by emailing spheresemporium@gmail.com within 7 days of delivery, including:
- Your order number
- A brief description of the issue
- Clear photographs of the fault
Shipping Costs
- Shipping costs for approved exchanges due to faults will be covered by Spheres Brand Consulting Emporium
- Exchanges requested for any other reason (if approved at our discretion) will require the customer to cover shipping costs
Final Note
We reserve the right to assess all exchange requests and make a final determination. This policy is in place to ensure fairness, quality control, and care for all our customers.
Delivery will be within 14 working days, delay will only occur if there is branding needed and there are delays with approvals.
